Why NineLocal

Built by an operator. Run by marketers. Powered by AI.

NineLocal was founded by an owner who spent years making payroll, answering phones and buying his own advertising. That experience shapes every campaign we run.

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Locations operated

Our founder built and ran a nine-location local business before starting NineLocal.

$55M+

Managed ad spend

Verified advertising spend managed by our founder’s previous agency and team.

10+

Years advertising experience

More than a decade of local advertising on Google, Meta and local search.

The founder

Why we’re called NineLocal.

I opened my first electronics repair store in Tallahassee in 2013. Over the next seven years I grew it to nine locations, then sold the business.

Every location lived or died on the same things: whether the phone rang, how fast we answered, and whether our ad spend came back.

Those lessons aren’t unique to repair. Every local service business wins or loses customers in the same moments. Along the way I started a marketing agency for other local owners, and over more than a decade our team managed over $55 million in advertising.

NineLocal is the agency I wanted when I was the one signing the checks: experienced people doing the work, technology that makes them faster, and reporting that tells the truth.

Matt HamFounder, NineLocal

The path here

From one location to NineLocal.

More than a decade of running a local business and buying local advertising.

2013
First location opens in Tallahassee
An electronics repair store, with the same problems every local business faces: getting found, answering every call and turning visits into customers.
2013 to 2020
Grows to nine locations
Building and running a multi-location business meant hiring, training, operations and buying advertising for every market, with our own money on the line.
2018
Starts a marketing agency
A digital marketing agency for local repair businesses, applying what worked in our own stores to other owners’ markets. Its team’s managed ad spend is the basis of the $55M+ figure.
2020
Nine-location business sold
The operating lessons stayed: measure cost per customer, answer fast and never let a lead go cold.
Today
NineLocal
The same operator approach, a team of experienced marketers and AI-powered efficiency, built for local service businesses of every kind.

The model

Three advantages, working together.

Operator‑Built

Our approach comes from running nine locations. We judge every campaign the way an owner does: did it bring in customers, and did it pay for itself?

Human‑Managed

Experienced marketers plan and run your work, with a dedicated account contact who knows your business.

AI‑Powered

AI speeds up follow-up, drafting and reporting, so our people spend their time on strategy, and our fees stay competitive.

More customers

For your business, with less of your time spent on marketing.

Operator-Built

We’ve stood where you stand, so we plan around what matters to an owner.

Cost per customer, not cost per click
Campaigns sized to your capacity
Multi-location planning and reporting

Human-Managed

Experienced marketers own your strategy and your results.

A dedicated account contact
Specialists in ads, SEO, content and automation
Regular reviews in plain English

AI-Powered

Technology handles the speed and the repetition.

Leads answered in seconds, day or night
Faster content and campaign production
Efficiency that keeps our fees competitive

Transparency

You always know what we’re doing, and what it’s worth.

No black boxes. Every client gets the same view of their marketing that we have.

Live results

Leads, calls, bookings and cost per lead by channel, any time you want them.

Plain-English reviews

Regular conversations about what worked, what didn’t and what we’ll do next.

Your approval

Plans, posts and newsletters wait for your sign-off when you want it.

Work you can see

A running log of everything your team completed.

Who does the work

You never have to touch the software. Here’s how responsibilities split.

Task	NineLocal team	AI and automation	You
Plan your marketing and budget	Builds and owns the plan	Surfaces data and trends	Approve the plan
Run Google and Meta ads	Builds, launches and optimizes	Bidding and pacing	Nothing required
Follow up with new leads	Sets up, monitors and steps in	Replies fast, offers times where booking is set up	Take over any conversation
Social posts and newsletters	Plans, writes and publishes	Speeds up drafts	Approve with one tap

Questions

Questions about NineLocal

Is NineLocal only for repair businesses?

No. Our founder’s operating experience is in electronics repair, but the fundamentals are the same for every local service business: get found, answer fast, follow up and measure what brings in customers. We work with established local service businesses broadly.

Who will I actually work with?

A dedicated account contact who knows your business, backed by specialists in paid advertising, local SEO, content and automation.

How does AI fit in without replacing people?

AI handles speed and repetition: replying to new leads in seconds, drafting content and pacing budgets. Experienced marketers own the strategy, the decisions and your results.

What does the $55M+ figure mean?

It is verified advertising spend managed by our founder’s previous marketing agency operations and team over more than a decade of local advertising. It reflects the experience NineLocal is built on, not spend by NineLocal as a new company.

Ready forMore Leads?

Tell us a little about your business. If we’re a good fit, we’ll set up a conversation and build your plan.

A dedicated marketing team
No software to learn
No obligation to get started

Built by an operator. Run by marketers. Powered by AI.

Why we’re called NineLocal.

From one location to NineLocal.

First location opens in Tallahassee

Grows to nine locations

Starts a marketing agency

Nine-location business sold

NineLocal